TriState Health Patient Portal

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How The Portal Works For You

“My Health Portal” is an online tool that goes a step beyond simply displaying information by helping you manage your healthcare easily and securely. 

Information that you can access on the portal:

  • Lab results & radiology reports
  • Visit history
  • Discharge instructions
  • Health summary
  • Allergies and conditions
  • Medications with instructions
  • Upcoming appointments

Features available for your convenience:

  • Request appointments
  • Secure messaging with select providers
  • Virtual visits available with select providers

Useful Links

First time using the portal?

Sign into our patient portal to access your health records and keep up with your appointments. You will not be able to sign up or access the portal until you have been treated at TriState Health.

Sign Up
Already registered?

If you are registered please click on the log in below. You may have an account already registered by our staff.

Log In
Helping a loved one?

Download the proxy below to help love ones with their patient portal and medical record information.

Download

My Health Portal Walkthrough

Download the guides below to easily navigate My Health Portal and view your health results and reports.

My Health Portal Tutorial
How to navigate results and reports

Did you know you can access the patient portal on your smartphone?

Your health information can be accessed by downloading the MHealth application on either Google Play or the Apple App Store. Apple users can also connect your portal to Apple Health! If you are interested in using an app, please call the Patient Portal Assistance at (509)-769-2025, Monday – Friday, 7:30 am – 4:00 pm, closed on holidays.

Frequently Asked Questions

All of the information in the portal comes from your TriState Health Electronic Health Record. It provides you access to the most accurate, up-to-date information possible. Records regarding Behavioral Health, substance use disorder, genetic records, Wound Healing Center, and HBO records do not connect to the portal.

You need an active email address. The email will need to be on your medical records and filed with us.

You can give family members, such as parents, children, or healthcare proxies access to your portal by having them fill out a consent form.

Yes! Only authorized personnel and yourself can access your portal and there is a timeout feature if you leave the portal page open. For your privacy and security, TriState Health employees will never ask for your password and cannot view your portal password.